Frequently Asked Questions

Q1. What services do you offer?

We provide professional residential and commercial cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, and customized cleaning solutions based on your needs.

Q2. Do I need to be home during the cleaning?

No, you don’t have to be present. Many of our clients provide access instructions in advance. Our cleaners are trained to work independently and securely.

Q3. What cleaning products do you use?

We use high-quality, eco-friendly cleaning products that are safe for people, pets, and the environment. If you have specific product preferences, please let us know.

Q4. How long does a cleaning session take?

The duration depends on the size of the space and the type of service. On average, residential cleanings take 2–4 hours.

Q5. Can I schedule recurring cleanings?

Yes. We offer weekly, bi-weekly, and monthly cleaning plans with discounted rates for recurring services.

Q6. What if I’m not satisfied with the service?

Your satisfaction is our priority. If something isn’t right, contact us within 24 hours and we’ll make it right.

Q7. How do I book a cleaning?

You can book online through our website or contact us directly by phone.